Contact Information

At Margaret & Rose, we are committed to providing clear, friendly, and accessible support to all our customers. Whether you have questions about an order, need help with a return, or want to know more about our products, our team is here to assist you directly.

Customer Service

Available from Monday to Friday between 9 a.m. and 5 p.m. (UK time)
We usually respond within 24 hours.

E-Mail: help@margaretandrose.com
Telephone Number: (+1) 408-709-3935

All communication is handled in a personal and professional manner. We do not outsource to third parties — all support comes directly from our internal team.

Email Enquiries

For all enquiries regarding products, orders, or general questions, please email help@margaretandrose.com

If your question relates to an existing order, please include your order number so we can assist you faster.

Returns and Exchanges

We offer a 30-day return period for all orders delivered within the United Kingdom.

To qualify for a return, items must be unused, in their original condition, and sent back within 30 days of delivery.

For detailed instructions, please visit our Return & Refund Policy page.

Frequently Asked Questions

Please check our FAQ page for quick answers about:

Social Media

Stay connected with Margaret & Rose for product updates, seasonal offers, and behind-the-scenes content:

Instagram: https://www.instagram.com/margaretandroseuk

Facebook: https://facebook.com/MargaretAndRose

Contact Information

Shop Name: Margaret & Rose
Company Name: TT Media
VAT Number: FI33542869
Company Number: 3354286-9
Business Address: Kukkolankatu 11 A3, Joensuu, 80200, Finland
E-Mail: help@margaretandrose.com

Telephone Number: (+1) 408-709-3935
Customer Service: Monday to Friday between 9 a.m. and 5 p.m. (UK time)
Estimated response time: within 24 hours